Certification and inspection processes are critical for ensuring product quality and compliance across industries. However, these workflows often suffer from inefficiencies, manual errors, and fragmented systems. ORNATE, a trusted third-party platform for managing certification and inspection programs, faced similar challenges. Recognizing the need for a robust, scalable solution, Agami Technologies developed LabIMS to streamline ORNATE’s operations and deliver unmatched efficiency and accuracy.
✲ Overview
LabIMS is a comprehensive Laboratory Information Management System (LIMS) designed to address the complexities of laboratory operations, including testing, calibration, and compliance. For ORNATE, LabIMS served as a foundational platform to centralize and automate its inspection and certification activities.
✲ Key Features
Inspection Management
Facilitates seamless management of inspection data, including product details, packaging, and defects.
Calibration and Testing Workflows
Automates end-to-end workflows for testing and calibration processes.
User and Role Management
Provides secure role-based access to ensure data integrity.
Master Data Module
Centralized repository for client details, services, and currency management.
Dynamic Dashboards
Real-time insights into project statuses, invoices, and pending tasks.
✲ Challenges
ORNATE faced multiple operational challenges:
Complex Lead Tracking
Difficulty in efficiently tracking and managing leads throughout the sales funnel.
Inconsistent Follow-Up
Challenges in maintaining consistent communication with leads, leading to missed opportunities and lower conversion rates.
Manual Processes
Reliance on manual workflows and templates, which are time-consuming and prone to errors.
Limited Insights
Lack of real-time data and analytics to make informed decisions and optimise strategies.
These pain points highlighted the need for a unified system that could integrate seamlessly with ORNATE’s processes.
✲ Development and Vision
Agami Technologies envisioned LabIMS as a solution to streamline ORNATE’s inspection and certification workflows. The platform was built with a focus on:
Automation
Eliminating manual processes to reduce errors and save time.
Integration
Centralizing data management for seamless communication between clients, inspectors, and external laboratories.
Scalability
Designing modules capable of handling high-volume certifications.
User Experience
Ensuring an intuitive interface for effortless navigation.
This vision resulted in a highly customizable platform tailored to meet ORNATE’s unique needs.
✲ About Agami Technologies
Agami Technologies is a pioneer in developing SaaS solutions that solve complex operational challenges. With a client-centric approach, Agami has delivered transformative platforms across industries such as healthcare, logistics, and laboratory management, including customized solutions for certification and inspection agencies like ORNATE.
✲ Solutions
LabIMS was implemented to address ORNATE’s challenges and enhance its operational efficiency. The key modules deployed included:
Inspection Management
Centralized storage for inspection data, including product specifications, defects, and compliance metrics.
Seamless integration with external laboratories for data sharing and analysis.
Automated generation of detailed inspection reports.
Master Data Module
Central repository for managing client details, services, and currencies.
Ensures consistency across all processes with real-time data updates.
Account Management
Streamlined invoicing for inspections and certifications, including support for cancellation requests.
Dynamic status updates for pending, in-progress, and completed invoices.
Interactive Dashboards
Real-time tracking of projects and inspections, categorized by status (Pending, In Progress, Completed).
Export capabilities for CSV formats to simplify reporting.
User and Role Management
Role-based access controls to secure sensitive data and improve accountability.
Customizable roles to meet the specific needs of ORNATE’s staff and clients.
Example Use Case
An inspection agency using ORNATE's previous system took an average of 10 days to generate and share certification reports. After integrating LabIMS, the process was automated, reducing report generation time by 40% while ensuring 100% accuracy.
✲ Results
The integration of LabIMS into ORNATE’s operations led to significant improvements:
Increased Efficiency
Automation reduced manual effort by 50%, allowing staff to focus on core activities.
Enhanced Data Accuracy
Centralized data management minimized errors in inspection and certification reports.
Faster Turnaround
Report generation time was cut by 40%, improving client satisfaction.
Streamlined Communication
Integrated workflows ensured seamless collaboration between inspectors, clients, and laboratories.
Scalability
ORNATE successfully scaled its operations to handle a 30% increase in certifications within the first year of implementation.
✲ Conclusion
LabIMS has revolutionized the way ORNATE manages its certification and inspection workflows. By automating processes, centralizing data, and enhancing collaboration, LabIMS has empowered ORNATE to deliver superior services while maintaining high standards of accuracy and compliance.
Agami Technologies continues to innovate, ensuring that LabIMS evolves to meet the changing needs of its clients. Experience the future of laboratory management with LabIMS today.